Terms & Conditions

Please read the Terms and Conditions before using sweetsong.ca. Users of sweetsong.ca, and those who purchase products from sweetsong.ca, agree that access to and use of sweetsong.ca products are subject to these terms and conditions. If you do not agree with these Terms and Conditions please do not use sweetsong.ca, purchase products from sweetsong.ca, or use our services. Customers using sweetsong.ca are bound by the following Terms and Conditions:

Delivery, Returns and Cancellations

Please check your order before submitting it. Customers must inspect their order within two days of delivery for damages and are deemed to have accepted the goods unless within 5 days you notify sweetsong.ca that the goods are defective or damaged.

Customers will receive a full refund or exchange if goods are returned in their original packaging, unless otherwise agreed with sweetsong.ca within 7 days. Sweetsong.ca is not responsible for return shipping of damaged goods. If a request is made for refund after 7 days we may reject the request.

We cannot accept responsibility for packages lost in transit.

Sweetsong.ca processes payments through PayPal’s secure online server. Other forms of payment may be accepted if a customer contacts sweetsong.ca.

Cancellations are only accepted before the order is dispatched. If this occurs the customer will receive the total of monies spent as refund. Orders are normally dispatched within 24 hours.

Limitation of Liability, Indemnification

Sweetsong.ca shall not be liable for any damages consequent on the use of any product sold on sweetsong.ca, even if sweetsong.ca has been advised of the possibility of such damages.

Our products are only an aid, and any condition should be checked by a health professional prior to the use of a sweetsong.ca product. Purchasing and using products signifies your acceptance of this statement. Any reference to medicinal or health benefits of our products are not meant to treat or diagnose any medical condition.

Advice on this site is not meant to replace medical advice. Sweetsong.ca products are not replacements for prescribed medicine. Persons with skin allergies or sensitivities should consult a medical professional before using sweetsong.ca products.

Under no circumstances is any claim made to cure any existing health condition with the use of sweetsong.ca products. Sweetsong.ca is not responsible for listing possible injury, drug interactions, allergic reactions, damages, or losses that may occur from using our products.

If you are pregnant, have an existing medical condition, or have allergies it is your responsibility to consult a health professional before using any of our products. No advice on sweetsong.ca should be read as medical advice. Sweetsong.ca products should be used with care and caution. If you experience any discomfort or abnormal reaction discontinue use of sweetsong.ca products immediately and consult a health professional.


We are not responsible for the improper use of our products. The information contained herein is for educational purposes only. It is not intended to diagnose, treat or prescribe, and does not claim to replace the services of a professional health care practitioner. To the knowledge of Sweet Song Herbal Gardens, the information herein is correct and accurate up to the time of this web posting.